Hai , everyone....
i m from malaysia. how every1 doing. i m very new in aquarium world ..i m an undergraduate in one of the university at malaysia. i start admire the beautiful world of aquarium a few month ago....but my tank of fish keep on dying...
so i figure out that the so call nitrogen cycle is not develop yet and my ammonia level is too high so i try to detect the ammonia level with all kind of test kit....
when i went to the pets shop, i saw two type of tester for the aquarium pharmaceutical product with the item number #33A and #LR8600, confuse about the usage, i went to ask the salesperson about the different between them, but the salesperson had no idea what is that and reply me one is for salt water and the other for salt and freshwater, one can conduct 75 test while the other can conduct 135 test. since i have enough money to buy both, so i end up buying both and wana have a try at home, as i m a chemistry student, i wana know the different in more detail.
After reach home, i found out that
1. the both the product #33A and #LR8600 need 8 drop from each reagent per test, why the #LR8600 can claim to be 135 test and #33A can only have 75 test? as the volume of the tester reagent and the drops where the same?
2. I had email to ap and ask about the different between the two product and can i distinguish the ammonia from ammonium? they disappointed me by answering that their product cannot distinguish ammonia and ammonium and the different between the two product is #33A is for salt water and #LR8600 is for salt and freshwater. but later when i was on the water quality class, i found out there where two type of tester for ammonia/ammonium test, one is nessler reagent and the other is salicylate reagent and later i found out that the label at the product of #33A is nessler reagent and #LR8600 is salicylate reagent. why cant the Brian Bridgwater from the AP Technical Service and Research department just told me about the different between the two product directly and not just "one is for freshwater and the other one is for salt and freshwater"! don't u think the way they answering is very unprofessional? very disappointed with their customer care.
thanks you.
Hee
i m from malaysia. how every1 doing. i m very new in aquarium world ..i m an undergraduate in one of the university at malaysia. i start admire the beautiful world of aquarium a few month ago....but my tank of fish keep on dying...
so i figure out that the so call nitrogen cycle is not develop yet and my ammonia level is too high so i try to detect the ammonia level with all kind of test kit....
when i went to the pets shop, i saw two type of tester for the aquarium pharmaceutical product with the item number #33A and #LR8600, confuse about the usage, i went to ask the salesperson about the different between them, but the salesperson had no idea what is that and reply me one is for salt water and the other for salt and freshwater, one can conduct 75 test while the other can conduct 135 test. since i have enough money to buy both, so i end up buying both and wana have a try at home, as i m a chemistry student, i wana know the different in more detail.
After reach home, i found out that
1. the both the product #33A and #LR8600 need 8 drop from each reagent per test, why the #LR8600 can claim to be 135 test and #33A can only have 75 test? as the volume of the tester reagent and the drops where the same?
2. I had email to ap and ask about the different between the two product and can i distinguish the ammonia from ammonium? they disappointed me by answering that their product cannot distinguish ammonia and ammonium and the different between the two product is #33A is for salt water and #LR8600 is for salt and freshwater. but later when i was on the water quality class, i found out there where two type of tester for ammonia/ammonium test, one is nessler reagent and the other is salicylate reagent and later i found out that the label at the product of #33A is nessler reagent and #LR8600 is salicylate reagent. why cant the Brian Bridgwater from the AP Technical Service and Research department just told me about the different between the two product directly and not just "one is for freshwater and the other one is for salt and freshwater"! don't u think the way they answering is very unprofessional? very disappointed with their customer care.
thanks you.
Hee