Some of you may have read my post about my filter dying yesterday.
Well today i went to my favorite lfs, in hopes of getting a new filter, but i had a thought to call them and see what the warranty rules were. as Hagens site says that They are warrantied for life. Turns out it was my impellor that was screwed up due to sand in the filter. I thought that was the case and tried cleaning it out last night but guess i didnt get it well enough. Anyway, my LFS replaced the impellor, FOR FREE, gave me another impellor FOR FREE, and then i bought some Ottos to battle my brown algae problem, i bought 6 at 3 for 5.00 when i got home there was a seventh one in the bag. (they are acclimenting now) and i also bought some Frill plants. i asked for 5 since there was only two left he threw those in the bag to, at the price of 5
so thats 2 impellors at 13 dollars each = 26.00
one Otto at 1.99
and two xtra frill plants at 1.99 = 3.98
total of 31.97 in porduct for free.
And before when i told them something i bought didnt include air line tubing or a gang valve, But i had xtra at home, they gave me the replacements anyway.
Is my LFS great or what.
And this isnt a mom or pop store its the biggest one we have in Pittsburgh. www.Elmersaquarium.com
Well today i went to my favorite lfs, in hopes of getting a new filter, but i had a thought to call them and see what the warranty rules were. as Hagens site says that They are warrantied for life. Turns out it was my impellor that was screwed up due to sand in the filter. I thought that was the case and tried cleaning it out last night but guess i didnt get it well enough. Anyway, my LFS replaced the impellor, FOR FREE, gave me another impellor FOR FREE, and then i bought some Ottos to battle my brown algae problem, i bought 6 at 3 for 5.00 when i got home there was a seventh one in the bag. (they are acclimenting now) and i also bought some Frill plants. i asked for 5 since there was only two left he threw those in the bag to, at the price of 5
so thats 2 impellors at 13 dollars each = 26.00
one Otto at 1.99
and two xtra frill plants at 1.99 = 3.98
total of 31.97 in porduct for free.
And before when i told them something i bought didnt include air line tubing or a gang valve, But i had xtra at home, they gave me the replacements anyway.
Is my LFS great or what.
And this isnt a mom or pop store its the biggest one we have in Pittsburgh. www.Elmersaquarium.com