Please help me because 4 days ago my two fish died and I don't want the same to happen to any future fish I get. I bought a coldwater tank and set it up as instructed by the staff in shop. After a week I introduced two fan tailed goldfish and all was well for a week. Then the ammonia level started to rise and despite doing 15% water changes daily, and using Prime Seachem to try and control the ammonia, they died. It was only after I'd bought the fish that I started to read these forums and realised I should have started with a fishless cycle first. The problem is that on the day they died I noticed that they were losing their scales and appeared to have fin rot. I don't know how this could have happened so quickly (I had them for exactly 14 days.) My question is what should I do with the water in the tank? Sould I clean it out completely (because I am scared that the thing causing the fin rot will be polluting the water) or should I just continue doing partial water changes because I don't want to lose the "good" bacteria. I am really scared to put any more fish in until I know the water is safe as it was really distressing losing the first two and I couldn't bear to think of them suffering.