Has anyone bought anything from this online store? I'm just checking to see how legit this place is. I remember the thread about someone getting gypt by and online store and I can't remember which site was good for reviews and what not...
MarineAndReef.com ???
- Thread starter PerenGee
- Start date
I believe they're fairly well established. At least they have a physical address and phone number (and hours) to call, which is always a good sign. The few reviews I saw on Google looked positive.
I usually order from Drs. Foster & Smith or Marine Depot. I've had great experiences with both. If you're in California, Marine Depot usually gets orders out the same day (if you order on a weekday morning), and I've gotten them the next day (ground service).
I usually order from Drs. Foster & Smith or Marine Depot. I've had great experiences with both. If you're in California, Marine Depot usually gets orders out the same day (if you order on a weekday morning), and I've gotten them the next day (ground service).
MarineAndReef.com - Return policy is horrible!!!
I have recently ordered from MarineAndreef.com and I liked how they were fast and fairly cheap (though cheaper could be found if you look hard enough), but their return policy is terrible.
If you open an item and decide you do not like it, you are stuck with the item. Even though it does not explicitly say it on the site, if you open it they can (and will) refuse to refund you. Period.
As an avid shopper online, a good return policy is better than a few bucks saved here or there. I guess I didn't think much of it before, but I will definitely consider this going forward. Get stuck with a $200 light with a screeching fan is way worse than paying $10 bucks extra, and having the ability to rightfully return something.
MarineAndReef.com has lost me as a customer. THEY even said I would be better off shopping at a brick and mortar.
If you do decide to purchase something from them, make sure you don't plan on returning it for ANY reason.
-josh
I have recently ordered from MarineAndreef.com and I liked how they were fast and fairly cheap (though cheaper could be found if you look hard enough), but their return policy is terrible.
If you open an item and decide you do not like it, you are stuck with the item. Even though it does not explicitly say it on the site, if you open it they can (and will) refuse to refund you. Period.
As an avid shopper online, a good return policy is better than a few bucks saved here or there. I guess I didn't think much of it before, but I will definitely consider this going forward. Get stuck with a $200 light with a screeching fan is way worse than paying $10 bucks extra, and having the ability to rightfully return something.
MarineAndReef.com has lost me as a customer. THEY even said I would be better off shopping at a brick and mortar.
If you do decide to purchase something from them, make sure you don't plan on returning it for ANY reason.
-josh