No, not a whole lot of ich problems at all, unless the fish came in with it in the bag, in which case those fish never hit the display units, and went strait to the 15-Q (a jury rigged set up with reconstruct parts I created from the returned "damage" pile<G>). I would see Ich when the manager refused to get me Rid-Ich on the store order. After about a month of not having the rid-ich, the silver dollars got ich. At that point I really just used a whole lot of marine salt as much as I dared where it wouldn't hurt the fish but would still be propholatic against the ich. Or if I went on vacation, usually I'd come back to completely crapped out systems and a broad-spectrum of illnesses from neglect.
Again, ich isn't so much caused by the temperature itself. Keeping the temp stable, even at a cooler setting, is better than having temps jumping all over the place. Watch how warm/cool your store gets with the heat/AC on, those temps will affect your tanks as well. You might have to crank the unit heaters up to 81oF to maintain 76oF water temp if the store itself drops to 34oF night-time winter temps with no heat on, or when the AC kicks in during the summer. Then you'll have to adjust again as the heat comes on during the day, or turn the heaters off completely in the summer if your store will roast.
Water is very slow to heat or cool down. That's why sometimes not having heaters in the tanks at all can be a good thing. Fish can handle gradual temperature fluccuations, like day/night temp differances. It is the extream temps they can not (such as a minus 11 wind chill factor that puts ice in the sumps). The trick is, find a temp you like, then don't fiddle with it. Whatever you are comfortable with the tanks being.
I treated a whole lot of stuff with just plain aquarium salt. Oscars with bacterial infections, a handful of salt to their tanks twice a day. Goldfish with slimy membrane, added salt. Livebearers that just didn't seem to be perky (especially black mollies), put a handful of salt in their tanks once a day. Didn't have to treat the entire unit, sometimes if you just keep on top of an individual tank, you can treat those fish. You just have to remember that one tank is getting diluted, so you have to repeat treatment more often then you would on an independant tank.
First rule is, never, never, NEVER put your wholesaler water in the units! The fish come in a bag, usually with blue tinted water. That blue stuff is an anestetic(sp?) used to de-stress the fish for transport. It will also carry and harbor all the disease your wholesaler has in their water. Having no choice, I had to use float acclimation instead of a nice drip, so I would float the bags with rolled down tops for about 30mins, taking a scoopful of shipment water out of the bag, dumping it down the drain, then replacing it with a scoopful of water from the tank, as often as I could (I would go from one tank to the next and do each bag once before starting again at the begining).
Once I was certain the blue tint was gone and the fish were given a good once over to make sure they were "Okay" (no ichy spots, breathing normal, swimming, not lying on the bottom of the bag dead), then I would pull the bag out, pour the fish gently into a net I had across a bucket, then put the fish in the tank from the net. For marine fish, you can do a freshwater dip at this stage before you put them in your main units to make double sure you got the icky stuff off. For freshwater fish, you can use a formalin dip, but like I mentioned before, once all my fish were secure in my units, I would simply hit the entire unit with a cupful of Rid-Ich to 200 grallons. Repeat Rid-ich again the next day, remove the dead as necessary.
Be careful though, certain species of fish should never be handled in a net!! Many marine fish, Pictus cats, plecos, clown loaches!! They have spines or barbs or sharp fins that will get entangled, an marine fish may even have specialized scales (such as angelfish) that literally stick to the net. For fish that can't be netted, pour them into another platic bag (such as an in house transport bag), that has had holes poked into it for drange. I would roll the bag over a drinking cup to keep it held open while pouring the fish into it.
When I was in retail, everything was by the seat of my pants. I tried to do everything the "right" way, but after awhile gave up because the demands on my time were just unbelievable. If it wasn't a customer wanting me to read Axelrod to them, it was the manager needing the truck packed out, or a bird that needed hand-fed, and I took care of the reptiles too since I was the only one who knew how. If I only had to work with the fish, just the fish, and do nothing but fish, I would've been happy. I could've even taken the occasional abuse from an ignorant customer. But I was the only animal-knowledgeable person in my store, so I was pulled in all directions.
Then there were people who just, had to mess with my tanks. Co-workers who would put the wrong fish togeter, who couldn't clean up the water they dribbled all over the place, who didn't know how to close a tank lid, or hang a net back up, or wipe down a counter....That was my utter pet peeve. I ain't old enough to be no 15 yr old's mother, so sure as hell wasn't going to clean up after one.
Then there was corporate, which I had several good rows with. Wouldn't get me new UV bulbs because it was too expensive. Wouldn't give me petty cash to buy fresh foods with (I would buy reptile veggies and fruit with my own cash). Would give out fish tank "plan-o-grams" that made absolutely no sense because they would want to place bottom dwellers in top tanks where they couldn't be seen, or put neons in with angels, or mix Africans and South American Cichlids on the same unit in the same water chemistry...I could go on and on.
I hope your experience is much better than mine was. It's not that people don't regard LFS in particular with no respect, it is people regard retail employees in general with no respect. Trust me, I work now in Target (no fish at all), and I get the same treatment. Because you work in retail, you are part of the lowest caste in society. You are the servant of servants, of people who have no one left to abuse for the injustaces of state sales tax and ecconomic fall-out. You work for the company that sets the prices and sell the product they can't do without, therefore you are just as much at fault in the minds of the customer, for their dissatisfaction with life in general.
It used to get to me, because I cared alot for the fish and really wanted people to be happy with a fish tank, and to really prove that not all LFS were created equal. But now when someone gets snotty with me, I just smile sweetly and walk away. It is not my problem they are unhappy. They can go take it out on customer service. Dude, those are people I admire, I couldn't do what they do all day.
~~Colesea