Bethany...
So sorry about the silver but trust me, if you have a male and female molly, you will get babies eventually.
Now, let''s go back to basics here. First, put somne of your regualt tap water ina container, a cup of some sort, and use a little dechlorinator, then, do tests for pH, Ammonia, Nitrates and Nitrites.
Second, when was this tank set-up? Were fish added before the cycling was completed? As you add bio load, it could be increasing your ammonia and nitrites. Next, how low is your pH? Mollies, and almost all of the livebearering fish, prefer a pH between 7.0 and 8.2 depending on species where tetras like more acidic water between 5.5 and 7.0 depending on species.
Form youir posts, you have more acidic water coming from your tap; not sure if you know the pH scale. 7.0 is neutral. Below 7.0 is considered acidic, above 7.0 is considered basic or alkaline. Raising pH GRADUALLY is the key but first you have to determine where you are starting from. For example, my tap water pH is 7.8. Despite using many different types of regulators, I could never get it down to the magic 7.0 for a community aquarium, soooooooooooo, I had to work with what I have and I changed my tank inhabitants to those that prefer a higher pH. My water is also on the hard side. Hard water makes it difficult to adjust the pH as, in my case, it might drop for a few hours but then the dissolved minerals due to the hard water just push it back up again.
If your water is hard and the pH isn't steady after you add the regulators, then you need to soften the water. However, before trying that, please send your initial readings form the tap and the exact readings you are getting form your tank. This might help to isolate the problem.
I know it's frustrating. I don't know of anyone who hasn't gone through this at least once.
Also, do you have a shop that is fish specific rather than Petsmart; this might be a better place to ask your quesitons. As well, if you go to LiveAquaria.com, you can e-mail their professionals. I have found their advice is on the money when it comes to problems and they have helpoed me solve problems in the past (Click on Contact Us) ;
Contact Us. They usually answer within 12 hours or so, and will keep helping you until you can solve your problem.
Terese