On a midnight run to the other WalMart here in town for some much needed ice cream (feels great on a strep throat) I of course stopped in the fish section to see who was home. And they had dragonfish in a tank with angels, and again no information, just a $6.95 price tag. I waited about 15min before going to a nearby register and asking for assistance. I asked the guy what kind of fish it was and he replied "Some sort of eel" I asked him what water conditions they like and he says "uhh... freshwater" I asked about feeding, breeding, habits.. and all he could do was nervously laugh and look at the ground! I WAS FURIOUS! So unfortunately I layed into the poor kid and he went for his manager whose response was "Without us having the proper education and training ourselves, we cant very well provide our employees with education and training" My jaw almost hit the floor. I directed them to this website and a few others lol and let them know (not as politely as I should have) that their lack of knowledge in their pet section with live fish is apalling and that its stores like that to blame for so many poorly kept fish tanks. The manager just kept blaming his managers and I was just fed up I told him to manup and take some ownership for the failure at his store and take this encounter and go educate yourself and then your staff. If you are going to carry things in your store, how with a sound mind are you going to sell it to someone else not knowing anything about it. He didn't have much else to say, so I went home.
And I didn't even get my ice cream.
And I didn't even get my ice cream.